Friday, August 14, 2009

, ,

iPod Touch Does Not Connect To Wireless(WiFi) Network

Posted By: TechSlam - 9:27 PM

Share

& Comment


"I can easily connect to my Linksys router with my 32gig iPod, but cannot for the life of me connect with my wifes 8gig Itouch.  It simply gives me the message "Unable to join ______ " (the network I'm trying to connect to)."

Hi
Most of the time you face this issue with the iPod Touch, that for no reasons this iPod Touch will not connect to your WiFi network while your other iPods, your friends iPod does connect to the same network. Well there are a few troubleshooting steps which you need to try to get this issue fixed.

Please follow the troubleshooting steps given below:

1. RESET your iPod.

2. After it has been RESET, Click on the SETTINGS icon from the main menu.

3. From the Settings menu, you will find an option called RESET. Click on reset.

4. In the reset menu you will find an option called RESET NETWORK SETTINGS. Click on it and wait for sometime until your iPod Touch resets by itself.

5. Once your iPod is back to the main menu, Click on SETTINGS again.

6. You will find an option called WiFi, Click on that.

7. Here in WiFi menu you find an option to turn your WiFi ON/OFF. Turn it ON.

8. iPod will then scan for the available networks around you and it will list down the networks. You see your WiFi name listed there? If Yes follow the steps below.

9.If there is a small lock icon next to your iPod name, it means your network is password protected. Just tap above the network name and if it prompts you to enter your network password, go ahead and enter it and then click JOIN.

Most of the time these steps will resolve your WiFi issue.

In case your iPod did not list down your WiFi name, that means your iPods WiFi device is having trouble detecting wireless network. It needs service from the AppleCare.

If your iPod listed down the network name , but when you tried to join it, still gives the same error message, then all you have to do is try connecting this iPod to a public wireless network like Apple Store or Star Bucks.
If your iPods connects to the public network without any issues, then it just mean that your iPod WiFi settings might be having issues. Follow the steps below to check the WiFi settings:

1. After you see the WiFi name listed down, you will also find a small arrow next to the WiFi name. Click on that arrow.

2. You will find the WiFi settings here.

3.Check out the IP Address here, if it begins with 169... then this is the root of all cause. Just feed in the IP address of your router and save it and also check the other settings like subnet mask, router information matches with the information provided by your WiFi network service provider like LinkSys.

Please let me know what you feel about these troubleshooting steps through your valuable comments.
And if you have any other issues related to iPod/iTunes/iTunes Store, feel free to leave a comment and I will be back with the best solution for your issue.

Like my work and want to show your appreciation, you can help me improve my website by donating anything starting from $1. Click HERE to donate via PAYPAL.

Thank you :)

About Author

An Ex Apple technical support representative with wide knowledge on troubleshooting apple products and softwares. Through this website, He tries to solve querries of those who are looking for online help. This website is helping its users solve their issues since 2009.

Comments (79)

Loading... Logging you in...
Dashboard | Edit profile | Logout
  • Logged in as
+1 Vote up Vote down
kevin's avatar

kevin · 818 weeks ago

This has not helped me at all. i cannot change the ip adress.
3 replies · active 730 weeks ago
+6 Vote up Vote down
daniela's avatar

daniela · 816 weeks ago

thaaaaanks a lottt... it worked out
+1 Vote up Vote down
Alex's avatar

Alex · 816 weeks ago

Like Kevin says, this doesnt help at all. I'm having the issue that appears in point 3. My Ipod 1G wont connect to the Wifi at home which I share with my neighbor (WEP encryption) Notebooks connect without a problem, my Iphone connects without a problem, my friends Iphone does so without a problem but the Ipod 1G, 16GB will not
The same Ipod connects to the wifi at work without a problem - WPA encryption

I'm on FW 3.0, have tried infinite restores, network settings resets, downgraded to 2.2.1, back again everything to no avail. The Wifi shows up as connected with 5 bars, but it wont navigate, IP address always starts with 169.*
The question I guess what should I put in manually?? I assume you mean to input the data manually in Static instead of DHCP. I tried putting in the same IP address that the notebook has at this point, also copied the subnet mask and 3 DNS addresses, nothing. Please help, I have no clue what could be the problem
1 reply · active 655 weeks ago
-1 Vote up Vote down
TechSlam's avatar - Go to profile

TechSlam · 816 weeks ago

Hi Alex, if your iPod shows the IP starting with 169.***, in that case you ipod will connect to WiFi and it will show the connection bars, but you will not be able to connect using safari etc.. the real problem is with IP. you have to change it. Check out the last point number 3
2 replies · active 753 weeks ago
0 Vote up Vote down
max's avatar

max · 798 weeks ago

one thing i found out is that the wireless service password you enter into the ipod touch must be at least 8 characters.....if it is less, the ipod wont connect
0 Vote up Vote down
Jonathan Rodgers's avatar

Jonathan Rodgers · 793 weeks ago

Yo, totally worked for me. Thanks a lot. I just hated tweeting the old fashioned way, via the desktop. Now my I-pod touch is back in business. Thanks man.
-1 Vote up Vote down
Jenn's avatar

Jenn · 786 weeks ago

How do you type in the IP address? When I tap the old IP address that begins in 169, it won't let me enter anything....
1 reply · active 786 weeks ago
-1 Vote up Vote down
HongKongFouey's avatar

HongKongFouey · 784 weeks ago

if your getting a 169. address that means your having a DNS issue, your unable to resolve web name addresses, your connected to the router, but not the internet as far as how to fix, i'm sorry I havent played around with it enough to figure it out but it should be enough to get you started in the right direction.
-1 Vote up Vote down
Willis's avatar

Willis · 773 weeks ago

I just purchased an additiional IPhone 3Gs, I gave my old one to my wife. Exchanged SIM Cards and turned it on. My Iphone works flawlessly, hers now (my old phone) is unable to see wireless networks. I have done RESET after RESET. I had this happen previously and found a fix as I was wondering through Settings, but I cant remember what I did. I turned something on or something off, and it's is not the WIFI slide, (IT IS ON POSITION). Any suggestions??? By the way the old phone used to work flawlessly, and so does both MAC Books, IPod Touch, Iphone 3Gs. Just hers now wont work. Please advise.
-1 Vote up Vote down
Susi's avatar

Susi · 768 weeks ago

Have the Ipod touch forget your network. It's at the top of the screen. Then click on it and type in your password. The correct IP shows up. I wasn't able to change the IP by clicking on it, but this did it. It works fine now.
0 Vote up Vote down
sachin jagdhane's avatar

sachin jagdhane · 765 weeks ago

i I have purchased new iPod touch 32 gb on June 27 2010. I don’t know what the OS installed on that. After registering it with apple site. I tried to update it to available IOS 4.1 but it hung up during the installation and then it refused to work. I took it to the shop where I purchased it, they restore it with OS 4.0. It’s not able to detect any of the available Wi-Fi networks, we do have Wi-Fi in our office but it doesn’t shows up on my iPod touch 32 GB. Please let me know what can be the issue.is my OS or something else...
+4 Vote up Vote down
asma's avatar

asma · 761 weeks ago

Ip adress and other informations about the network are not shown ,why?
0 Vote up Vote down
ipoduser's avatar

ipoduser · 758 weeks ago

Perfect answer........ Thanks a lot.
0 Vote up Vote down
Ukatama's avatar

Ukatama · 758 weeks ago

I had an issue with an iTouch 1G not connecting to my wireless home network while my 3G iTouch and iPhone connected fine. Apple told me this meant the 1G needed a major repair. Apple also said my 1G was a dinosaur, and I should purchase a new one. While in the store a guy told me it was a router problem. I swapped out the router to a D-Link and it now works fine.
Loading...
+3 Vote up Vote down
bluecoyote101's avatar - Go to profile

bluecoyote101 1p · 757 weeks ago

My wifi problem is different than the ones listed above. See, whenever i check my wifi settings, it tells me that I'm connected and it even shows the blue semi-circular signal things in the top left hand corner. But when i try to check my email or go to safari, I can't access it. I've already tried resetting the iPod Touch about 5 to 9 times, and I've also pressed the "renew lease" button approx. 30 times. On iTunes, they tell me that my iPod is up to date and all, so I don't get what's wrong. When I first got it, the internet connection was fine. Then the connection broke. After a while, it fixed by itself. And now its broken again. I've been waiting for it to reconnect itself, but so far no such luck. It's been like this for 3-5 months : (
please please please help if you can, thanks
0 Vote up Vote down
david's avatar

david · 757 weeks ago

how long do u w8 till it resets by it self like it asks me to reset or cancel so i just have to w8 tillit does it by it self right?
0 Vote up Vote down
pkupmn98's avatar

pkupmn98 · 754 weeks ago

ipod touch just says no wifi next to the wifi button, have reset everything possible to reset, and updated software. wifi address just says N/A. any suggestions?
1 reply · active less than 1 minute ago
-1 Vote up Vote down
rob's avatar

rob · 751 weeks ago

where do i get the ip address to replace the 169.. address. and if it worked before to automatically detect what is it now messed up?
-1 Vote up Vote down
anonymous's avatar

anonymous · 748 weeks ago

THANK YOU! i just had to fix the IP address!
-1 Vote up Vote down
ed dwyer's avatar

ed dwyer · 747 weeks ago

I have an ipod touch it worked fine. now it wont connect to my wifi. i reset it, checked the ip address it does not start with 169. I input the pass word and it just keeps searching. I can apps i puchased and thats it can you help
-1 Vote up Vote down
ed dwyer's avatar

ed dwyer · 747 weeks ago

i have a lock symbol next to the wifi connection also????
0 Vote up Vote down
reece's avatar

reece · 747 weeks ago

thank you it worked!
-1 Vote up Vote down
Russ's avatar

Russ · 741 weeks ago

Make sure your computer is authorized on your iTunes account and re-sync. My daughter's ipod touch would not connect because she sync'd when her iTunes was unauthorized. I connected, reauthorized and viola! Presto Connecto-mondo!
-2 Vote up Vote down
Tweety1314's avatar

Tweety1314 · 741 weeks ago

whenever i put in my wep key its says incorrect password how do i find out what the password was
-1 Vote up Vote down
tweety1314's avatar

tweety1314 · 741 weeks ago

i reset and everything and ir says the same things help
1 reply · active 693 weeks ago

Post a new comment

Comments by

Subscribe to: Post Comments (Atom)

Copyright © 2013 iPod,iPad & iPhone™ is a registered trademark.

Distributed By My Blogger Themes | Designed By Templateism