Friday, August 14, 2009

iPod Touch Does Not Connect To Wireless(WiFi) Network

Posted By: TechSlam - 9:27 PM

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"I can easily connect to my Linksys router with my 32gig iPod, but cannot for the life of me connect with my wifes 8gig Itouch.  It simply gives me the message "Unable to join ______ " (the network I'm trying to connect to)."

Hi
Most of the time you face this issue with the iPod Touch, that for no reasons this iPod Touch will not connect to your WiFi network while your other iPods, your friends iPod does connect to the same network. Well there are a few troubleshooting steps which you need to try to get this issue fixed.

Please follow the troubleshooting steps given below:

1. RESET your iPod.

2. After it has been RESET, Click on the SETTINGS icon from the main menu.

3. From the Settings menu, you will find an option called RESET. Click on reset.

4. In the reset menu you will find an option called RESET NETWORK SETTINGS. Click on it and wait for sometime until your iPod Touch resets by itself.

5. Once your iPod is back to the main menu, Click on SETTINGS again.

6. You will find an option called WiFi, Click on that.

7. Here in WiFi menu you find an option to turn your WiFi ON/OFF. Turn it ON.

8. iPod will then scan for the available networks around you and it will list down the networks. You see your WiFi name listed there? If Yes follow the steps below.

9.If there is a small lock icon next to your iPod name, it means your network is password protected. Just tap above the network name and if it prompts you to enter your network password, go ahead and enter it and then click JOIN.

Most of the time these steps will resolve your WiFi issue.

In case your iPod did not list down your WiFi name, that means your iPods WiFi device is having trouble detecting wireless network. It needs service from the AppleCare.

If your iPod listed down the network name , but when you tried to join it, still gives the same error message, then all you have to do is try connecting this iPod to a public wireless network like Apple Store or Star Bucks.
If your iPods connects to the public network without any issues, then it just mean that your iPod WiFi settings might be having issues. Follow the steps below to check the WiFi settings:

1. After you see the WiFi name listed down, you will also find a small arrow next to the WiFi name. Click on that arrow.

2. You will find the WiFi settings here.

3.Check out the IP Address here, if it begins with 169... then this is the root of all cause. Just feed in the IP address of your router and save it and also check the other settings like subnet mask, router information matches with the information provided by your WiFi network service provider like LinkSys.

Please let me know what you feel about these troubleshooting steps through your valuable comments.
And if you have any other issues related to iPod/iTunes/iTunes Store, feel free to leave a comment and I will be back with the best solution for your issue.

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Thank you :)

About Author

An Ex Apple technical support representative with wide knowledge on troubleshooting apple products and softwares. Through this website, He tries to solve querries of those who are looking for online help. This website is helping its users solve their issues since 2009.

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