iPad Technical Support - Restore iPad

If you find the need to restore iPad, which for sure will erase all the data within the iPad, follow the steps below :-

Before restoring the iPad, it is recommended that you backup the data using iTunes to your computer and after the restore activity, you can import back data to the iPad.

• Get latest iTunes software from here
• Connect the iPad to your computer.
• in iTunes, on left hand side, under the DEVICES, you will find your iPad detected.
• Click on the iPad under Devices.
• Now on right side, you see a Summary Tab and under the summary tab, there is a RESTORE button.

• Click on restore and then follow the onscreen instructions to Restore your ipad to the default factory setings.

Feel free to contact us through comments or Contact Form if you have any issues with your iPad.

iPad Technical Support - iPad frozen or not responding - Reset the iPad

At times, your iPad will not respond or you may call it as frozen iPad. Follow the steps below to get your iPad back to normal functioning :-

• Try restarting the iPad. Follow steps here

• If restarting does not help, Press and hold the Sleep-Wake button and the Home button together for few seconds, until the Apple logo appears.

Feel free to contact us through comments or Contact Form if you have any issues with your iPad.

iPad Technical Support - Restarting an iPad

Here's how you can restart your iPad :-

• Identify the sleep wake button in your iPad(It  is the one on the top right corner of the iPad)

• Press and hold the sleep wake button for few seconds. A red "Slide to Power Off" slider will appear.
• Slide the Slider.
• Press and hold the Sleep Wake button untill apple logo appears in the screen.
• Restting iPad will not delete any data from your iPad.

Feel free to contact us through comments or Contact Form if you have any issues with your iPad.

iPod Touch Does Not Connect To Wireless(WiFi) Network

"I can easily connect to my Linksys router with my 32gig iPod, but cannot for the life of me connect with my wifes 8gig Itouch.  It simply gives me the message "Unable to join ______ " (the network I'm trying to connect to)."

Hi
Most of the time you face this issue with the iPod Touch, that for no reasons this iPod Touch will not connect to your WiFi network while your other iPods, your friends iPod does connect to the same network. Well there are a few troubleshooting steps which you need to try to get this issue fixed.

Please follow the troubleshooting steps given below:

1. RESET your iPod.

2. After it has been RESET, Click on the SETTINGS icon from the main menu.

3. From the Settings menu, you will find an option called RESET. Click on reset.

4. In the reset menu you will find an option called RESET NETWORK SETTINGS. Click on it and wait for sometime until your iPod Touch resets by itself.

5. Once your iPod is back to the main menu, Click on SETTINGS again.

6. You will find an option called WiFi, Click on that.

7. Here in WiFi menu you find an option to turn your WiFi ON/OFF. Turn it ON.

8. iPod will then scan for the available networks around you and it will list down the networks. You see your WiFi name listed there? If Yes follow the steps below.

9.If there is a small lock icon next to your iPod name, it means your network is password protected. Just tap above the network name and if it prompts you to enter your network password, go ahead and enter it and then click JOIN.

Most of the time these steps will resolve your WiFi issue.

In case your iPod did not list down your WiFi name, that means your iPods WiFi device is having trouble detecting wireless network. It needs service from the AppleCare.

If your iPod listed down the network name , but when you tried to join it, still gives the same error message, then all you have to do is try connecting this iPod to a public wireless network like Apple Store or Star Bucks.
If your iPods connects to the public network without any issues, then it just mean that your iPod WiFi settings might be having issues. Follow the steps below to check the WiFi settings:

1. After you see the WiFi name listed down, you will also find a small arrow next to the WiFi name. Click on that arrow.

2. You will find the WiFi settings here.

3.Check out the IP Address here, if it begins with 169... then this is the root of all cause. Just feed in the IP address of your router and save it and also check the other settings like subnet mask, router information matches with the information provided by your WiFi network service provider like LinkSys.

Please let me know what you feel about these troubleshooting steps through your valuable comments.
And if you have any other issues related to iPod/iTunes/iTunes Store, feel free to leave a comment and I will be back with the best solution for your issue.

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Thank you :)

iPod Touch Not Recognized In iTunes

Hi.
Today I will be writing about a very common issue with the iPod Touch and that is, iPod not showing up in iTunes.

Most of the time when we plug our iPod Touch to the computer, iTunes will pop up and the iPod gets recognized in iTunes  and then we can go about syncing the iPod with our favorite musics and applications.
At the same time due to some reasons, the iPod will never show up in iTunes and we get worried.
Here is the best solution to get this issue fixed.

The steps here will be time consuming one, buts its pretty much sure that it will help you fix the issue. There are few additional steps included to take care of certain small issues which you might face during the troubleshooting of the issue.

1. Make sure your iPod is fully charged. When you plug your iPod to the USB port of your computer, check what does it show in the iPod display. Usually it will show charging/do not disconnect message. If it shows this message , it means your iPod is well and fine and the issue is with iTunes.(GoTo Step )

2. If iPod display does not show anything, but the normal main menu with icons, then we have to follow following steps to get things fixed.

3.Reset your iPod Touch by following the steps given HERE.

4. Try plugging your iPod in different USB ports and check out if iTunes recognizes your iPod.

5. Update USB driver by following steps given HERE.

6. Put your iPod in the RECOVERY MODE by clicking HERE.

7.If you do not see an iPod driver or Apple mobile device driver in the device manager list, then we will have to restart Apple Mobile Device. Click HERE. to restart the Apple Mobile Device.

8. After you do this, you have to restart your computer leaving your connected to the computer.

Additional steps you can try are:

* Try different USB cable, to check if the issue is with the cable
* Try on a different computer which is running iTunes 8.0 or later.

Still you are facing the same issue, well it seems something is seriously wrong. Why dont you call APPLE TECHNICAL SUPPORT to get a FREE replacement or repair only if your iPod is within one year of its one year hardware coverage period.

Leave your valuable comments below to let me know what you feel about this website and how can it be made better to help all the iPod users out there looking for help online. Thank You!

Reset iPod Nano or iPod Classic

Note: These steps are also applicable to reset iPod Classics
Hi
Today I am writing on how to reset iPod Nano 4th Generation iPod. Most of the time when you are syncing your iPod with your computer,Charging your iPod or listening to the music, your iPod screen will go blank and you will be surprised what happened to your iPod.

Well actually in these scenarios it is confirmed that, your iPod is frozen and all you need to do to fix the iPod is to reset it. Follow the steps below to reset your iPod.

If your iPod is connected to a computer and displays any of the following messages you should eject the iPod from computer instead of resetting it:

• Connected. Eject before disconnecting
• Sync in Progress. Please wait...
• Do not disconnect

1.On the top left hand corner of your iPod you can see a toggle switch(lock/hold switch). Toggle it on and off(back and forth) for 4-5 times and make sure that the status light near this switch does not show orange color. If it shows orange, just toggle to other side so that it is hidden.

2.Next place your iPod on a flat surface.

3.You can see the MENU button and the CENTER(Select) button in your iPod. All you need to do is just press and hold both these buttons together at the same time and keep holding it until you see an Apple logo showing up in the iPod screen. Just let go your fingers when you see the apple logo and wait for some times.

After some time the Apple logo will disappear and and then your iPod will show the normal menu screen.
There you go. Your should be working fine now.

If this troubleshooting step fix the issue with your iPod , please let me know by leaving your valuable comments below and help me make this website a better place for all iPod users.Thank you.

Reset iPod Touch

"I have got a new ipod touch. yesterday when I was playing the music, all of a sudden the ipod stopped playing and display went blank. it does not turn on or plays the music. Any help will be highly appreciated. Thank you."

Hi, As I understand you have got an iPod Touch(either 1st generation or 2nd generation). And when you were playing the music, the display went blank. Well not to worry, it seems like your iPod is just frozen and all you need to do to fix this issue is to RESET you iPod. The question now arises is How to Reset the iPod Touch. Well its very simple. You can see an ON/OFF button(Sleep/Wake Button) at the top left hand corner of your iPod Touch and there is a Home Button(Menu Button) at the bottom. All you need to do is just press and hold both the button together at the same time and keep holding it for 10 to 15 seconds until you see an apple logo showing in the iPod display. When you see the apple logo , let go your fingers from these buttons and wait for some times. The apple logo will then disappear and then you will find the regular home screen of your iPod. As simple as that!

If you have got any other issue regarding iPod/iTunes, feel free to leave a comment and will get back to you. Thank you